Terms of service

Last updated: 3 September 2026

These Terms of Service govern your use of tideflow.store and purchases made from Tide Flow. By accessing the website or placing an order, you agree to these terms.

Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website. Tide Flow products are intended for adults.

Products and health information

Tide Flow sells food supplements. Information provided through the website is for general informational purposes and is not medical advice.

Food supplements are not intended to diagnose, treat, cure or prevent disease and should not replace a varied, balanced diet or healthy lifestyle.

Always follow the physical product label. Do not exceed the recommended serving. Consult a qualified healthcare professional before use if you take medication, have a medical condition, are pregnant or breastfeeding, or have an upcoming operation.

Individual experiences vary, and no specific outcome is guaranteed.

Orders

Submitting an order does not guarantee acceptance. An order is accepted when payment has been approved and we confirm that it is being processed.

We may cancel and refund an order if we cannot fulfil it, identify an obvious pricing or product error, or reasonably suspect fraudulent or unauthorised activity.

You are responsible for providing accurate contact, billing and delivery information.

Prices and payments

Prices are displayed in British pounds unless stated otherwise. Applicable taxes, discounts and delivery charges are shown at checkout before payment.

Payments are processed using the methods displayed at checkout.

Bundle offers and promotions

Bundle prices, promotional offers and availability may change or end without notice. Changes will not affect orders already accepted.

Promotional offers cannot be combined unless expressly stated.

Shipping

Shipping estimates are provided in our Shipping Policy. Delivery dates are estimates and may be affected by circumstances outside our reasonable control.

Returns and refunds

Cancellations, returns, refunds and the 90-day money-back guarantee are governed by our Refund Policy.

Website accuracy

We aim to present accurate product information, pricing and availability. However, occasional errors may occur. We reserve the right to correct errors and cancel affected orders with a full refund where appropriate.

Website use

You must not:

Use the website for unlawful or fraudulent purposes

Attempt unauthorized access to the website or another customer’s account

Introduce malicious code or interfere with website operation

Copy or commercially exploit Tide Flow content without permission

Provide false information or impersonate another person

Intellectual property

The Tide Flow name, branding, product imagery, written content and website materials are protected by applicable intellectual-property laws. They may not be copied, reproduced or commercially used without permission.

Third-party services

The website may include services, payment methods or links operated by third parties. Their services are governed by their own terms and privacy policies.

Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud or rights that cannot legally be excluded.

To the extent permitted by law, Tide Flow is not responsible for indirect losses or losses that were not reasonably foreseeable when an order was placed.

Consumer rights

Nothing in these terms limits any mandatory consumer rights available to you under applicable law.

Changes

We may update these terms to reflect operational, legal or service changes. The latest version will be published on this page.

Severability

If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue to apply.

Contact

For questions about these terms or an order, email support@tideflow.store.